In An Emergency
If Someone is Suddenly Ill or Injured
By dialing 119, you can call for an ambulance (free of charge).
Be sure to give the following information when you call:
- Say, “Kyuu-kyuu desu (We need an ambulance).”
- Say, “Kyuu-byou-nin (kega-nin) ga imasu (Someone is suddenly ill (injured)).”
- Give the name of the person who is suddenly ill (injured).
- Give the location / address and telephone number.
If There is a Fire
Please call the fire station by dialing 119 (free of charge).
Be sure to give the following information when you call:
- Give your name.
- Give the address (or location of thefire).
In addition, please yell “Kaji desu (There's a fire)!” to alert your neighbors.
If There is a Traffic Accident, Robbery, or Violence
Please call for a police car by dialing 110 (free of charge).
Be sure to give the following
information when you call:
- Give your name.
- Give the address (or location of the incident).
- Report what kind of incident has occurred.
Explain the Situation
- There has been a robbery. = Dorobou desu.
- There has been a traffic accident. = Koutsu jiko desu.
- There is a fire. = Kaji desu.
- I / We need an ambulance. = Kyukyusha wo yonde kudasai.
Emergency 110 and 119 calls are taken on a 24-hour basis.
The calls are free of charge.